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Maharashtra State Electricity Board (Mahadiscom) : New Online Bill Payment Service

Mahadiscom Online Bill Payment Service Features :

A consumer can avail following services without registration (Consumer number and BU required). The following functionalities are available:
  • View and pay latest bill
  • View earlier bills and download bill details
  • Track online payment details
  • View Consumer Information as registered in MSEDCL billing system
  • Request for New Connection (Existing consumer no not required, please read the "Instructions for filling the form" carefully)

Mahadiscom Online Bill Payment Official Website Link :
http://wss.mahadiscom.in/wss/wss?uiActionName=getHome

Click Following Links of Mahadiscom to access various online services
  1. New User Registration
  2. View/Pay Bill
  3. Consumption Calculator
  4. Energy Bill Calculator
  5. New Connection Request
  6. Register your Complaint
  7. Electricity Consumer Rights
Short Information about Mahadiscom :

Erstwhile Maharashtra State Electricity Board was looking after Generation, Transmission & Distribution of Electricity in the State of Maharashtra barring Mumbai. But with enactment of Electricity Act 2003, MSEB was unbundled into 4 Companies viz. MSEB Holding Co. Ltd., Maharashtra State Electricity Distribution Co. Ltd., Maharashtra State Power Generation Co. Ltd. and Maharashtra State Electricity Transmission Co. Ltd. on 6 th June 2005. MSEDCL supplies electricity to a staggering 1.93 crore consumers across the categories all over Maharashtra excluding the island city of Mumbai. There are about 1.43 crore residential, 31.70 lakh agricultural, 13.79 lakh commercial and 3.63 lakh industrial consumers in MSEDCL area which fetch an annual revenue of about Rs. 34,000 crore. 

Mahadiscom Online Bill Payment Official Website Link :
http://wss.mahadiscom.in/wss/wss?uiActionName=getHome

MSEDCL’s sources of power include thermal, hydro, gas and non conventional sources like solar, wind, bagasse etc. apart from hydro power of Koyna. Thermal power constitutes the major share which it gets from Mahagenco projects, Central Sector projects. In terms of infrastructure, MSEDCL operates a vast far flung network comprising of 33 KV, 22 KV & 11 KV lines, sub-stations and distribution transformers spread over 3.08 lakh sq.kms 

Mahadiscom Online Bill Payment Official Website Link :
http://wss.mahadiscom.in/wss/wss?uiActionName=getHome

geographical area of Maharashtra covering 41,095 villages and 457 towns. It has 34,151 substations (33 KV) with 55,218 MVA of transformation capacity, 10334 HV feeders, and several thousand circuit kms of HT and LT lines.  MSEDCL has a workforce of about 77,109 employees. This force is the real asset of the company . The welfare and well being of this asset has been given top priority by the company. As such it has enhanced the scope of training facilities to a great extent. In addition to the existing 4 training centres, MSEDCL has recently established well equipped 25 small training centres at Circle offices which impart necessary training to line staff. Every year about 30000 employees are put through refresher/professional/HR trainings. Safety is given special importance and safety training is imparted to line staff on regular basis. Engineers are also deputed to various other well reputed training centres

Improvement In Consumer Services : 
  1. Online bill payment facility has been made available for all LT consumers across the state by commissioning own Payment Gateway on MSEDCL website 
  2. www.mahadiscom.in. Earlier the facility was available to People in Pune, Bhandup, Kalyan, Thane, Vashi, Kolhapur, Nashik, Aurangabad and Nagpur only. 
  3. 13 state of the art Consumer Facilitation Centers (CFCs) have been opened at Major Urban Centres. In addition 31 small CFCs have been established at Sub Divisions.
  4. Customers can receive their monthly bills via email by registering on MSEDCL’s website.
  5. For customer satisfaction 24 X 7 operating Centralized Customer Care Centre has been commissioned at Bhandup for redressal of “no power” complaints of consumers. One more at Aurangabad is planned. 15 call centers have been established at the Municipal Corporations of Kalyan, Bhandup, 
  6. Pune, Nashik, Aurangabad, Nagpur, Kolhapur, Sangli, Akola, Solapur, Nanded, Dhule, Jalgaon, Ahmednagar and Amravati All 42 circle offices have internal units in place for redressal of consumer complaints. 
  7. Consumers approach this platform for redressal of their complaints before going in appeal before Zonal Grievance Redressal Forums (CGRFs) which are there at every Zonal Head Quarters.
Mahadiscom Online Bill Payment Official Website Link :
http://wss.mahadiscom.in/wss/wss?uiActionName=getHome

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