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How to Switch or Port to Jio Without Losing Your Number

The Reliance Jio SIM could take up to 7 days to activate, and a fee of Rs. 19 will be charged. During porting, your number might be dead for about two hours (sometime between 10pm and 5am) before the new Reliance Jio SIM gets activated. Once your current SIM starts showing "No Service", it's likely time to put in your new Reliance Jio SIM. Once ported, the Jio SIM should be activated, and remember you cannot use MNP to go back to your earlier operator or someone else for at least 90 days. In his AGM speech, Ambani requested all the other operators to not limit customers' right to migrate to Jio using MNP.
  1. port in, SMS PORT <Space> <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio
  2. You will get an SMS that will contain the UPC code and its expiry date
  3. Download MyJio app from Play Store or App Store and generate Jio coupon code
  4. Walk in to any of the Reliance Digital / Dx Mini / Preferred Jio retailer or prominent multi-brand Jio stores with the UPC (Unique porting code) code and your Jio coupon code along with the handset
  5. Carry your local Aadhaar Card number and activate your Jio connection instantly through eKYC process at any Reliance Digital / Dx Mini / Preferred Jio retailer or prominent multi-brand Jio stores
  6. If you don’t have a local Aadhaar Card please carry your Jio coupon code along with a copy of Proof of Address, Proof of Identity and a passport sized photograph for availing your Jio SIM
  1. Clear all your pending dues with current operator (if you have a post-paid mobile connection) 
  2. As per government regulations, your number will be ported into Jio within 7 working days, and you will be intimated on the day it is being ported into Jio. Your services will not be interrupted in the intervening period.
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